Other

Business Process Analysis and Modeling ISI-1561

Learn to document and improve business workflows.

  • 1 upcoming date 1 open for booking
  • $1,695 per seat

Upcoming dates

Dates Where Status Seat Book
Sep 23–24 2026 Live Online 6:00 AM to 2:00 PM PT Confirmed to run Partner led $1,695

See every class on the schedule

About this class

Did you know that inefficient processes can cost businesses up to 30% of their revenue? Effective business process modeling is key to improving efficiency, reducing waste, and enhancing productivity. This course provides the fundamental skills to document, refine, and optimize business processes, ensuring clarity and consistency in workflows. Participants will learn how process modeling fits into the larger Business Process Management (BPM) framework, explore essential modeling techniques, and apply best practices to streamline operations.

Course Objectives This course provides the skills to analyze, document, and optimize business processes using process modeling techniques. Participants will learn to identify the purpose and benefits of process models, use hierarchy diagrams and value chain matrices to model enterprise context, set process boundaries, and create clear and structured process maps. The course also covers handling alternate process paths, refining models using standard notations, and confirming process completeness through validation techniques.

Who Should Attend?

This course is ideal for business analysts, process managers, and professionals involved in process optimization and change management. Anyone responsible for documenting and improving business workflows will benefit from the techniques covered in this training.

What you'll be able to do

The objectives of the workshop are to introduce skills, concepts and strategies to

  • How to create a SIPOC model
  • How to perform a gap analysis
  • How to build a ETVX task description and define event lists
  • How to use the BPMN notation standard to model a business process
  • How to measure process effectiveness
  • How to assess organizational readiness for change

Course outline

  • Topics Include:
  • P rocess modeling techniques
  • Systems thinking
  • Creating an SIPOC model
  • Performing a gap analysis
  • Business Process Modeling Notation (BPMN)
  • Swim lane diagrams
  • Process modeling conventions
  • Describing activities
  • Defining event lists
  • Data flow diagrams
  • Value stream analysis
  • Process measures

Download the full outline (PDF)

Before you attend

Who Should Enroll

Current and aspiring business analysts Project managers Programmers Student Materials The s tudent kit includes a comprehensive workbook and other necessary materials for this class.

Run this for a team

Private cohorts run on your dates, at your site or online, with the labs pointed at your environment. Above about four people it usually costs less than buying seats.

Or call 916-920-1700, weekdays 8 to 5 Pacific.

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