About this class

In this three-day, instructor-led business analysis training course, analysts identify and document symptoms of broken business processes. They map customers' needs through skillful interviews and observation, unearthing the "unspoken" requirements that can undermine a project if ignored. They document these needs in detail and rehearse how to present requirements and recommended business process changes to management. This course stressing best practices in business analysis by use of slides, exercises and group discussions. The course material stresses business analysis best practices, consistent with A Guide to the Business Analysis Body of Knowledge (BABOK), version 3.0

By mastering the project requirements process, business analysts and project managers can better manage customers' expectations and satisfy their needs. Requirements discovery is the first step to a successful project. This workshop focuses on the skills necessary to thoroughly gather requirements from stakeholders, procedures, system components, and various business documents. Quality requirements statements are the next step in a successful project. This course is designed for business analysts, project and program managers working on key change initiatives that need transition to valuable portfolio of programs and supporting projects

What you'll be able to do

Introduction

Strategy Analysis

Defining the Project Scope

Procedure Analysis

Interviewing

Requirements, Assumptions and Constraints

Defining a Solution

Solution Implementation Planning

Management Presentation

Mastering the Requirements

Course outline

Module 1Introduction
- Defining business analysis
- What is business analysis?
- What is a business analyst?
- (IIBA) Business Analysis Body of Knowledge (BABOK)
- Today’s approach t o business analysis
- The Systems Development Life cycle
Module 2Strategy Analysis
- What is enterprise analysis?
- What has changed?
- What information should we gather for enterprise analysis?
- How should we collect this information?
- Types of information to collect
- Sour ces of information
- How does enterprise analysis help the project?
- Real - world application
Module 3Defining the Project Scope
- An approach to project definition
- Step One – identify issues
- o Uses for issues
- Step Two- recognize future benefits
- Step Three – identify the stakeholders and sponsor
- o Stakeholder
- o The project sponsor
- Step Four – diagram the function flow
- Step Five – define the project scope and objectives
- o Scope exclusions
- Real - world applications
Module 4Procedure Analysis
- Preparing for analysis
- o What information should we gather to analyze?
- o Why perform procedure analysis?
- Definitions
- Performing procedure analysis
- Process flow modeling
- o Why create models?
- o Symbols used in process flow models
- Swim lane diagram
- o Guidelines for creating swim lane diagrams
- Process scrip ts
- o Old procedure
- o Process script procedure
- Real - world application
Module 5Interviewing
- Why interview?
- Preparing for the interview
- Interview structure
- Questioning and listening techniques
- Listening for requirements
- Holding the interview
- Real - world application
Module 6Requirements, Assumptions and Constraints
- Effective requirements practices
- o Requirements
- o Types of requirements
- o SMART requirements
- Identifying user requirements
- Assumptions and constraints
- Real - world application
Module 7Defining a Solution
- Solution definition
- o System improvement
- o System redesign
- Review project scope
- o Future state changes
- o Process improvement
- o Process change
- o Systems development
- o Systems change
- o Organizational change
- Impact analysis
- o Process improvement impact
- o Systems development impact
- o Organizational change impact
- Real - world application
Module 8Solution Implementation Planning
- Systems Development Life Cycle review
- Phases for implementation planning
- Planning to implement the future changes
- Visualizing the project schedule for implementing the sol ution
- o Break the project down into tasks
- o Sequence the tasks
- o Estimate time
- o Assign resources
- o Chart the plan
- Real - world application
Module 9Management Presentation
- Business Case
- What’s in this management presentation?
- Presentations
- Rehearsal and practice run
- Multi- m edia
- Numbers
- Written words
- Graphics
- Spoken words
- Behavior styles
- Task vs. people
- Methodical vs. direct
- Four style strategy
- Real - world application
Module 10Mastering the Requirements
- Understand the most effective techniques to use for eliciting requirements from
- various stakeholder groups
- Understand the multiple types of requirements that must be elicited for a total
- view to meet project objectives
- Understand the Requirements Life Cycle management throughout the change
- initiative
- Understand Business Process Analysis techniques using Business Process
- Modeling Notation (BPMN) showing the ‘as is’ to the ‘to be’ recommended
- solution of the change initiative

Run this for a team

Private cohorts run on your dates, at your site or online, with the labs pointed at your environment. Above about four people it usually costs less than buying seats.

Business Analysis & Mastering the Requirements: Bring Success to Projects ISI-1517

About this class

What you'll be able to do

Course outline

Before you attend

Run this for a team

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