Troubleshooting and Supporting Windows 7 in the Enterprise

The following is a list of available Troubleshooting and Supporting Windows 7 in the Enterprise classes at ISInc. If you do not see the course you are interested in, please contact us. We can setup dedicated, online and onsite classes too! Minimum students required: 4, Maximum students: 15

The selected course is not currently active. Please contact an ISInc representative if you are interested in more information about this course.

Course Number: 6293


This three day instructor led course is designed for Information Technology (IT) professionals who have experience with Windows XP and Windows Vista who work as Windows 7 Enterprise Desktop Support Technicians (EDSTs) in Tier 2 support environments. The goal of this training is to enable these individuals to support the Windows 7 operating system and solve technical troubleshooting problems in a Windows 7 and Windows Server 2008 R2 networking environment.


Networking fundamentals, including TCP/IP/User Datagram Protocol (UDP), Domain Name System (DNS)
Microsoft Active Directory principles and management
Microsoft Windows Server 2008 fundamentals
Microsoft Windows Client fundamentals
Fundamentals of using the 2010 Microsoft Office system or the 2007 Microsoft Office system
Students can meet the prerequisites by attending the following courses, or obtaining equivalent knowledge and skills:
Course 6292: Installing and Configuring Windows 7 Client
Course 6420: Fundamentals of Windows Server 2008

List Price