Microsoft

Administering Microsoft Endpoint Configuration Manager 55348A

  • 1 upcoming date 1 open for booking
  • $2,995 per seat

Upcoming dates

Dates Where Status Seat Book
Nov 30 to Dec 4 2026 Live Online 6:00 AM to 2:00 PM PT Confirmed to run Partner led $2,995

See every class on the schedule

About this class

This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports.

Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10.

This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.

55348AC is the Community Courseware equivalent of retired MOC 20703-1B – Administering Microsoft Endpoint Configuration Manager. This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports.

What you'll be able to do

  • and maintain PCs, devices, and applications across medium, large, and enterprise
  • organizations. A significant portion of this audience uses, or intends to use, the latest
  • release of Configuration Manager to manage and deploy PCs, devices, and applications
  • .
  • Describe the features Configuration Manager and Intune include, and explain
  • how you can use these features to manage PCs and mobile devices in an
  • enterprise environment.
  • Analyze data by using queries and reports.
  • boundary groups, and resource discovery, and integrating mobile- device
  • management with Intune.
  • Deploy and manage the Configuration Manager client.
  • Configure, manage, and monitor hardware and software inventory, and use
  • Asset Intelligence and software metering.
  • Identify and configure the most appropriate method to distribute and manage
  • content used for deployments.
  • Distribute, deploy, and monitor applications for managed users and systems.
  • Maintain software updates for PCs that Configuration Manager manages.
  • Implement Endpoint Protection for managed PCs.
  • Manage conf iguration items, baselines, and profiles to assess and configure
  • compliance settings and data access for users and devices.
  • Configure an operating- system deployment strategy by using Configuration
  • Manager.
  • Manage and maintain a Configuration Manager site
  • P rerequisites
  • This course is designed for IT Professionals who aspire to deploy and manage cloud
  • services in their organization. Students should have the following background:
  • Networking fundamentals, including common networking protocols, topologies,
  • hardw are, media, routing, switching, and addressing.
  • Active Directory Domain Services (AD DS) principles and fundamentals of AD
  • DS management.
  • Installation, configuration, and troubleshooting for Windows - based personal
  • computers.
  • Basic concepts of public key infrastructure (PKI) security.
  • Basic understanding of scripting and Windows PowerShell syntax.
  • Basic understanding of Windows Server roles and services.
  • Basic understanding of the configuration options for iOS and Android Mobile
  • device platforms
  • Searching in the Configuration Manager console
  • Using Windows PowerShell with Confi guration Manager
  • Using Configuration Manager Service Manager to manage components
  • Monitoring site and component status
  • Reviewing log files by using the Configuration Manager Trace tool
  • Module 2: Analyzing data using queries, reports, and CMPivot
  • The Microsoft Endpoi nt Configuration Manager database stores a large amount of data
  • about the resources in your environment. You might not always want to perform all
  • management tasks on all resources simultaneously. Therefore, to help you locate devices
  • or user objects in your environment that meet specific criteria, you can create queries. You
  • then can use these queries to create collections or to find additional information about
  • specific resources. This module describes queries and methods of creating and running
  • them. In addition to queries, you can run reports to view various types of information
  • related to your Configuration Manager environment. To run Configuration Manager
  • reports, you must install and configure a reporting services point, which this module
  • details. This module also covers CMPivot, which allows you to collect and view real - time
  • data on all the connected devices in your environment. It will enable you to make real - time
  • decisions
  • Lessons
  • Introduction to queries
  • Configuring SQL Server Reporting Services
  • Anal yzing the real - time state of a device by using CMPivot
  • Lab 1: Creating and running queries
  • Creating data queries
  • Creating subselect queries
  • Lab 2: Configuring SSRS
  • Configuring a reporting services point
  • Lab 3: Analyzing the real - time state of a device by using CMPivot
  • Using CMPivot to Analyze the current state of devices
  • Analyze data using queries, reports, and CMPivot
  • Module 3: Preparing the Configuration Manager management
  • infrastructure
  • You can manage computer and user resources within a Microsoft Endpoint Configuration
  • Manager (Configuration Manager) environment only when Configuration Manager has
  • discovered these resources and assigned them to a site. In this module, you will learn
  • about boundaries and boundary groups that help create logical network locations
  • containing computer devices that you need to manage in your Configuration Manager
  • infrastructure. You can use these boundary configurations for automatic site assignment
  • and to help clients find content and services from associated site systems. You will also
  • learn about the discovery processes that you can use to identify computers, users, and
  • the network infrastructure within your network environment. You will then learn about
  • collections that support logical groupings of resources. You use these groupings for
  • management tasks, such as targeting software updates, managing application
  • deployments, or deploying compliance settings to resources.
  • Lessons
  • Configuring site boundaries and boundary groups
  • Configuring resource discovery
  • Organizing resources using device and user collections
  • Lab 1: Configuring boundaries and resource discovery
  • Configuring boundaries, boundary groups, and fallback relationships
  • Configuring Active Directory discovery methods
  • Lab 2: Configuring user and device collections
  • Creating a device collection
  • Creating a user collection
  • Configuring a maintenance window
  • Prepare a Configuration Manager management infrastructure
  • Module 4: Deployin g and managing the Configuration
  • Manager client
  • You can install the Microsoft Endpoint Configuration Manager (Configuration Manager)
  • client software on windows - based devices such as servers, workstations, and laptops.
  • You then can manage these devices and perform operations such as reporting hardware
  • and software inventory information, installing and updating software, and configuring
  • settings required for compliance. Configuration Manager provides several options for
  • installing the client software. This module explains the supported operating systems and
  • devices, software requirements, and different methods for installing the client software.
  • This module also describes some of the default and custom client settings that you can
  • configure. After installing t he client software, you can configure client settings and control
  • how the various client components interact between the managed device and the
  • Configuration Manager environment.
  • Lessons
  • Overview of the Configuration Manager client
  • Deploying the Configurat ion Manager client
  • Configuring and monitoring client status
  • Managing client settings and performing management operations
  • Lab 1: Deploying the Microsoft Endpoint Configuration Manager client software
  • Preparing the site for client installation
  • Deploying the Configuration Manager client software by using client push
  • installation
  • Lab 2: Configuring and monitoring client status
  • Configuring and monitoring client health status
  • Lab 3: Managing client settings
  • Configuring client settings
  • Performing management opera tions
  • Deploy and manage the Configuration Manager client.
  • Module 5: Managing inventory for PCs and applications
  • This module provides an overview of inventory collection, and explains how you can
  • manage the information collected. You also will learn about the process of collecting
  • hardware and software inventory, initiating inventory cycles, and initiating and securing
  • inventory collection. This module also covers the use of software metering to monitor
  • progr am usage, and the configuration and management of Asset Intelligence.
  • Lessons
  • Overview of inventory collection
  • Configuring hardware and software inventory
  • Managing inventory collection
  • Configuring software metering
  • Configuring and managing Asset Intelligence
  • Lab 1: Configuring and managing inventory collection
  • Configuring and managing hardware inventory
  • Lab 2: Configuring software metering
  • Configuring software metering
  • Lab 3: Configuring and managing Asset Intelligence
  • Preparing the site for Asset Intelligence
  • Configuring Asset Intelligence
  • Monitoring license agreements by using Asset Intelligence
  • Viewing Asset Intelligence reports
  • Manage inventory for PCs and applications.
  • Module 6: Distributing and managing con tent used for
  • deployments
  • Microsoft Endpoint Configuration Manager (Configuration Manager) clients obtain content,
  • such as packages, applications, software updates, and even operating system images,
  • from a content infrastructure made up of distribution poi nts and peer cache sources. In
  • this module, you will review the content distribution and management features, configure
  • distribution points, and learn how to distribute and monitor content. You also will perform
  • content validation and content prestaging.
  • L essons
  • Preparing the infrastructure for content management
  • Distributing and managing content on distribution points
  • Lab 1: Distributing and managing content for deployments
  • Installing a new distribution point
  • Managing content distribution
  • Describe containers in Windows Server.
  • Explain how to deploy containers.
  • Explain how to install, configure, and manage containers using Docker.
  • Module 7: Deploying and managing applications
  • In this module, you will learn about the methods for creating, deploying, and managing
  • applications with Configuration Manager. You also will learn to use the Software Center
  • and the Application Catalog to install available applications. You will learn about managing
  • deployments on unconventional applications.
  • Lessons
  • Overview of application management
  • Creating applications
  • Deploying applications
  • Managing applications
  • Deploying and managing Windows apps
  • Lab 1: Creating and deploying applications
  • Creating applications with requirements
  • De ploying applications
  • Lab 2: Managing application supersedence and removal
  • Managing application supersedence
  • Uninstalling the Excel Viewer application
  • Lab 3: Using Configuration Manager to deploy Windows apps
  • Configuring support for sideloading Windows apps
  • Configuring a Windows app
  • Deploying Windows apps to user
  • Deploy and manage applications
  • Module 8: Maintaining software updates for managed PCs
  • This module explains how to use the software updates feature in Configuration Manager
  • to implement an end- to - end management process for the complex task of identifying,
  • deploying, and monitoring Microsoft and third- party software updates to your Configuration
  • Manager clients.
  • Lessons
  • The software updates process
  • Preparing a Configuration Manager site for software updates
  • Managing software updates
  • Configuring automatic deployment rules
  • Monitoring and troubleshooting software updates
  • Enabling third- party updates
  • Lab 1: Configuring the site for software updates
  • Configuring and synchronizing the software update point
  • Lab 2: Deploying and managing software updates
  • Determining software update compliance
  • Deploying software updates to clients
  • Configuring automatic deployment rules
  • Maintain software updates for managed PCs.
  • Module 9: Implementing Defender Protection for managed
  • PCs
  • This module explains how to use the security - related features provided by Configuration
  • Manager to help protect client computers from malware thr eats, and to configure specific
  • Windows Defender Firewall settings for clients. Based on Endpoint Protection
  • functionality, Endpoint Protection in Configuration Manager supports the deployment,
  • management, and monitoring of antimalware policies, Windows Defender Firewall
  • settings, Windows Defender Application Guard policies, Windows Defender Exploit Guard
  • policies, and Windows Defender Application Control policies on client computers.
  • Lessons
  • Overview of Endpoint Protection in Configuration Manager
  • Configur ing, deploying, and monitoring Endpoint Protection policies
  • Configuring and deploying advanced threat policies
  • Lab 1: Implementing Endpoint Protection
  • Configuring the Endpoint Protection point and client settings
  • Configuring and deploying Endpoint Protecti on policies
  • Monitoring Endpoint Protection
  • Lab 2: Implementing advanced threat policies
  • Creating and deploying advanced threat protection policies
  • Implement Defender Protection for managed PCs
  • Module 10: Managing compliance and secure data access
  • Many enterprise organizations require systems, such as servers, laptops, desktop
  • computers, and mobile devices, to meet specific configuration and compliance
  • requirements. Compliance settings in Configuration Manager can play a key role in
  • identifying existing configurations, discovering systems that have adverse configuration
  • changes, and remediating these settings automatically when necessary. Compliance
  • settings also can help control how users manage and access data in the enterprise
  • network environment. For computers that run Windows 8 and newer operating systems,
  • you can manage data using folder redirection, offline files, and roaming profiles. You also
  • can control access to data using remote connection profiles, virt ual private network (VPN)
  • profiles, Wi - Fi profiles, and certificate profiles. This module describes the compliance
  • settings that you can manage using Configuration Manager. You will learn to use these
  • settings to maintain configuration requirements and to provide secure data access to
  • enterprise resources.
  • Lessons
  • Overview of Compliance Settings
  • Configuring compliance settings
  • Viewing compliance results
  • Managing resource and data access
  • Lab 1: Managing compliance settings
  • Managing configuration items and baselines
  • Viewing compliance settings and reports
  • Configuring remediation in compliance settings
  • Using compliance information to create collections
  • Manage compliance and secure data access
  • Module 11: Managing op erating system deployment
  • This module explains how to use the operating system deployment feature in
  • Configuration Manager to create operating system images that you can deploy to
  • unmanaged computers and those managed by Configuration Manager. There are several
  • scenarios in which you can deploy operating systems by using Configuration Manager,
  • including when you are working with new systems or when you are upgrading existing
  • ones. Operating system deployment uses both Configuration Manager and Windows
  • components to manage and deliver operating system images. You can configure settings
  • on a reference computer prior to capturing an image of its operating system or by using
  • task sequences that Configuration Manager creates after you deploy the image to a target
  • system. This module also explains how to use Configuration Manager to create a strategy
  • for operating- system deployments. It also explains and how to manage Windows as a
  • service. This module explains how to manage Windows as a service.
  • Lessons
  • An overview of operating system deployment
  • Preparing a site for operating system deployment
  • Deploying an operating system
  • Managing Windows as a service
  • Lab 1: Preparing the site for operating- system deployment
  • Managing the site system roles used to support operating system deployment
  • Managing packages to support operating system deployment
  • Lab 2: Deploying operating- system images for bare- metal installations
  • Preparing the operating system image
  • Creating a task sequence to deploy an image
  • Deploying an image
  • After compl eting this module, students will be able to:
  • Manage operating system deployments.
  • Module 12: Managing and maintaining a Configuration Manager
  • site
  • This module describes role- based administration, Remote Tools, and the site
  • maintenance tasks that you can manage by using Configuration Manager. This module
  • also describes how to back up and recover a Configuration Manager site system and use
  • the recommendation(s) from Management Insights to simplify administration.
  • Lessons
  • Configuring role- based administration
  • Configur ing Remote Tools
  • Overview of Configuration Manager site maintenance and Management Insights
  • Backing up and recovering a Configuration Manager site
  • Updating the Configuration Manager infrastructure
  • Lab 1: Configuring role- based administration
  • Configuring a new scope for Toronto administrators
  • Configuring a new administrative user
  • Lab 2: Configuring Remote Tools
  • Configuring the Remote Tools client settings and permissions
  • Managing desktops by using Remote Control
  • Lab 3: Maintaining a Configuration Manager sit e
  • Configuring maintenance tasks in Configuration Manager
  • Configuring the Backup Site Server task
  • Recovering a site from a backup
  • Manage and maintain a Configuration Manager site.
  • Module 13: What’s new in Microso ft Endpoint Configuration
  • Manager
  • This module describes the features that have been released since Configuration Manager
  • 2012.
  • Lessons
  • What's new in Microsoft Endpoint Manager covering each semi - annual release.
  • Understand and leverage the new features available in each semi - annual release

Course outline

  1. Module 1Module 1: Managing computers and mobile devices

    • in the enterprise
    • This module describes the features of Configuration Manager that you can use to perform
    • complex management tasks, including the following tasks: Hardware and software
    • inventory, Applicat ion management, Operating system deployment, Settings
    • management, Software update management, Remote client troubleshooting, and
    • Protection from malware. Microsoft System Center Configuration Manager (Configuration
    • Manager) provides various features that c an help you manage devices and users both on -
    • premises and in the cloud. Organizations that use Configuration Manager find that they
    • can provide more effective IT services in relation to software deployment, settings
    • management, and asset management. This m odule introduces you to the primary
    • features, architecture, and management tools used with Configuration Manager. This
    • module also provides a foundation that relates to all other features and management tasks
    • discussed in the modules that follow this one.
    • Lessons
    • Overview of systems management by using enterprise management solutions
    • Overview of the Configuration Manager architecture
    • Overview of the Configuration Manager administrative tools
    • Tools for monitoring and troubleshooting a Configuration Manager site
    • Lab 1: Exploring the Configuration Manager tools
    • Exploring the Configuration Manager Tools

Download the full outline (PDF)

Before you attend

Prior to attending this course, students should be familiar with the following:

Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.

Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.

Installation, configuration, and troubleshooting for Windows-based personal computers.

Basic concepts of public key infrastructure (PKI) security.

Basic understanding of scripting and Windows PowerShell syntax.

Basic understanding of Windows Server roles and services.

Basic understanding of the configuration options for iOS and Android Mobile device platforms.

Run this for a team

Private cohorts run on your dates, at your site or online, with the labs pointed at your environment. Above about four people it usually costs less than buying seats.

Or call 916-920-1700, weekdays 8 to 5 Pacific.

More microsoft technical classes

See all