About this class
Sensitivity training is crucial in creating a workplace that is inclusive, and a safe place for all to work. This course will look at interactions within a group, but will be more focused toward individuals behaviors and emotions. With our one-day, instructor-led Sensitivity Training workshop you will introduce topics to promote sensitivity, as well as the benefits that come along with it. It will also describe the steps that should be taken when it is determined that employees are not in compliance with the business? policy. This will then help to foster positive relationships between co-workers, and in turn benefit the whole organization
What you'll be able to do
- Module 3: Benefits
- Raising Awareness
- Interaction
- Behavioral Changes
- Productive Workplace
- Module 4: Stereotypes
- Explicit
- Implicit
- Purpose
- Effects
- Module 5: Discrimination
- Employer Responsibility
- HR and Best Practices
- Elephant i n the Room
- Overcoming Stereotypes
- Module 6: Sex and Gender Stereotypes
- Employer Responsibility
- HR and Best Practices
- Elephant in the Room
- Overcoming Stereotypes
- Module 7: Age
- Employer Responsibility
- HR and Best Practices
- Elephant in the Room
- Overcoming Stereotypes
- Module 8: Disabilities
- Employer Responsibility
- HR and Best Practices
- Elephant in the Room
- Overcoming Stereotypes
- Module 9: Religion
- Employer Responsibility
- HR and Best Practices
- Elephant in the Room
- Overcoming Stereotypes
- Module 10: Handling Complaints (I)
- Develop Process
- Publish Proces s
- Train Employees
- Assess the Effectiveness of the Process
- Module 11: Handling Complaints (II)
- Gather Information from the Complainant
- Evaluate the Credibility of the Complaint
- Interview Those Involved
- Take Action Against the Offender
- Module 12: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
- Sensitivity Training
- Course ISI-1551 One Day I nstructor -led , Hands on
- steps that should be taken when it is determined that employees are not in compliance
- with the business’ policy. This will then help to foster positive relationships between co-
- workers, and in turn benefit the whole organization.
- learn about topics such as :
- Benefi ts of sensitivity training
- Ster eotypes
- Discrimination
- Sex and gender stereotypes
- Age
Course outline
Disabilities Religion Handline complaints Housekeeping Items The Parking Lot Workshop objective s
Module 2Introduction to Sensitivity Training
- Getting Started
- Definition
- History
- Who Needs It?
Download the full outline (PDF)
Before you attend
None
Run this for a team
Private cohorts run on your dates, at your site or online, with the labs pointed at your environment. Above about four people it usually costs less than buying seats.
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