Course Number: ISI-1521
- Category: Soft Skills Courses
- Outline: IT Help Desk Concierge Best Practices Workshop PDF
- Prerequisites
- List Price
Description
This three-day, instructor-led course will provide you with the knowledge to improve your service management and support capabilities. This course is appropriate for technical support professionals who provide in-person support to internal employees, remote workers or external customers and require skills specific to this form of customer contact
Prerequisites
Help Desk Experience is helpful
List Price
$1895.00