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Course Number: 50331

Description

This five day instructor-led course is designed for IT support personnel who support Windows 7 at the Tier 1 or Tier 2 level in a wide range of environments. The course is also appropriate for those planning to take the Microsoft Certified Information Technology Professional (MCITP) exam 70-685.

After completing this course, students will learn how to do the following:
identify cause of and resolve desktop application issues; identify cause of and resolve networking issues and
manage and maintain systems that run Windows 7 client. Support mobile users; Identify cause of and resolve security issues

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Prerequisites

Before attending this course, students should have a solid foundation-level understanding of Microsoft Windows client operating systems and common internet technologies.

List Price

$2795.00