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July 20 2012

“Send to” Function not working properly in SharePoint 2010?

I recently had an issue with a  new install of SharePoint 2010.  A user was trying to send/copy documents between libraries on the site, and the “send to” function was not available, it was grayed-out.  After a little research, I found that there is an add-on in Internet Explorer that can cause problems with the “send to” feature of SharePoint.  To fix this problem, go to “Manage Add-ons” in the Internet Explorer tools menu.  Change the view to “show all add-ons”, and disable “STSUpld CopyCtl Class”.  Your “send to” should now work without a problem.

-Mike