Upcoming dates
| Dates | Where | Status | Seat | Book |
|---|---|---|---|---|
| Dec 1 2026 | Live Online 9:00 AM to 4:00 PM PT | Scheduled | $295 | |
| Jan 11 2027 | Live Online 9:00 AM to 4:00 PM PT | Scheduled | $295 |
About this class
During this one day, instructor-led course students will learn some of the advanced features of Microsoft Outlook. You will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your Outlook items.
Features and functions in Office 365 and Office 2019 / 2016 are nearly identical. For this reason, users for all three versions (365, 2019 and 2016) attend the same class. The instructor will explain the few visual differences in the versions to you; just let the instructor know what version you are using.
What you'll be able to do
- Modify messages and set global options.
- Organize, search, and manage messages.
- Manage your mailbox.
- Automate message management.
- Work with calendar settings.
- Manage contacts and groups.
- Manage activities by using tasks.
- Delegate access to and share Outlook items with others Manage Outlook data files.
- Use rules and Quick Steps to automate message management.
- Work with advanced calendar settings.
- Manage activities by assigning tasks to others.
Before you attend
Students should be familiar enough with Outlook to be able to create and format e-mail messages, manage contacts and calendars, and manage tasks and notes Completion of the following course or equivalent knowledge and skills is recommended:
- Microsoft Outlook Level 1
Course outline
Module 1Organizing Emails
- Creating a Folder
- Moving Items into Folders
- Removing Items from Folders
- Deleting Emails Permanently
- Using Views
- Sorting Your Email Messages
- Managing Junk Email
Module 2Using Search Folders
- Using Outlook Search Folders
- Searching For Email Items
Module 3Using the Journal
- Turn an Outlook Item Into a Journal Entry
- Manually Recording a Journal Entry
- Modifying and Viewing a Journal Entry
Module 4Setting Email Options
- Modifying Message Settings
- Using Voting Options
- Setting Delivery Options
- Using Screenshots in Email Messages
- Creating a Contact Group
- Editing a Contact Group
Module 5Setting Calendar Options
- Setting a Work Week
- Adding and Removing Company Holidays
- Displaying Additional Time Zones
- Sending a Calendar via Email
- Sharing Calendars
Module 6Using Rules
- Notifying Others That You Are Out of the Office
- Adding Rules
- Organizing Messages by Color
Module 7Archiving Emails
- Emptying the Deleted Items Folder
- Finding Large Email Items
- AutoArchiving Old Items
Module 8Importing and Exporting Items
- Exporting a Calendar File
- Importing a Calendar File
Module 9Using Mail Merge
- Creating a Mail Merge
Download the full outline (PDF)
Run this for a team
Private cohorts run on your dates, at your site or online, with the labs pointed at your environment. Above about four people it usually costs less than buying seats.
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