Upcoming dates
| Dates | Where | Status | Seat | Book |
|---|---|---|---|---|
| Oct 15 2026 | Live Online 9:00 AM to 4:00 PM PT | Scheduled | $295 | |
| Dec 1 2026 | Live Online 9:00 AM to 4:00 PM PT | Scheduled | $295 | |
| Jan 11 2027 | Live Online 9:00 AM to 4:00 PM PT | Scheduled | $295 |
About this class
During this one day, instructor-led course students will learn some of the advanced features of Microsoft Outlook. You will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your Outlook items.
Features and functions in Office 365 and Office 2019 / 2016 are nearly identical. For this reason, users for all three versions (365, 2019 and 2016) attend the same class. The instructor will explain the few visual differences in the versions to you; just let the instructor know what version you are using.
What you'll be able to do
- Organizing Emails
- Using Search Folders
- Using the Journal
- Setting Email Options
- Setting Calendar Options
- Using Rules
- Archiving Emails
- Importing and Exporting Items
- Using Mail Merge
Course outline
Module 1Organizing Emails
- Creating a Folder
- Moving Items into Folders
- Removing Items from Folders
- Deleting E mails Permanently
- Using Views
- Sorting Your Email Mess ages
- Managing Junk E mail
Module 2Using Search Folders
- Using Outlook Search Folders
- Searching For E mail Items
Module 3Using the Journal
- Turn an Outlook Item Into a Journal Entry
- Manually Recording a Journal Entry
- Modifying a nd Viewing a Journal Entry
Module 4Setting Email Options
- Modifying Message Settings
- Using Voting Options
- Setting Delivery Options
- Using S creenshots in Email Messages
- Creating a Contact Group
- Editing a Contact Group
Module 5Setting Calendar Options
- Setting a Work Week
- Adding and Removing Company Holidays
- Displaying Additional Time Zones
- Sending a Calendar via E mail
- Sharing Calendars
Module 6Using Rules
- Notifying Others That You Are Out of the Office
- Adding Rules
- Organizing Messages by Color
Module 7Archiving Emails
- Emptying the Deleted Items Folder
- Finding Large E mail Items
- AutoArchiving Old Items
Module 8Importing and Exporting Items
- Exporting a Calendar File
- Importing a Calendar File
Module 9Using Mail Merge
- Creating a Mail Merge
Download the full outline (PDF)
Before you attend
Students should be familiar enough with Outlook to be able to create and format e-mail Work with advanced calendar settings. Manage activities by assigning tasks to others. Completion of the following course or equivalent knowledge and skills is recommended: Microsoft Outlook L evel 1
Run this for a team
Private cohorts run on your dates, at your site or online, with the labs pointed at your environment. Above about four people it usually costs less than buying seats.
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