Course Number: ISI-1561

Learn to document and improve business workflows.

Description

Did you know that inefficient processes can cost businesses up to 30% of their revenue? Effective business process modeling is key to improving efficiency, reducing waste, and enhancing productivity. This course provides the fundamental skills to document, refine, and optimize business processes, ensuring clarity and consistency in workflows. Participants will learn how process modeling fits into the larger Business Process Management (BPM) framework, explore essential modeling techniques, and apply best practices to streamline operations.

Course Objectives
This course provides the skills to analyze, document, and optimize business processes using process modeling techniques. Participants will learn to identify the purpose and benefits of process models, use hierarchy diagrams and value chain matrices to model enterprise context, set process boundaries, and create clear and structured process maps. The course also covers handling alternate process paths, refining models using standard notations, and confirming process completeness through validation techniques.

Who Should Attend?
This course is ideal for business analysts, process managers, and professionals involved in process optimization and change management. Anyone responsible for documenting and improving business workflows will benefit from the techniques covered in this training.

Prerequisites

No formal prerequisites are required; however, familiarity with business processes and workflows is beneficial.

List Price

$1695.00

Upcoming Classes

Available classes for Business Process Analysis and Modeling
Start Date End Date Class Status Days Location Start Time
09/23/2026 09/24/2026 Seats Available Consecutive days Live Online 6:00am Enroll
All class times are Pacific Time Zone.