Your Questions About ISInc Training, Answered
· @Michael Crawford
Every week we get the same handful of questions: Who are you? Is the class live? Which course should I take? Can you train my whole team? Here are straight answers to all of them in one place.
If your question isn’t covered here, call us at 916-920-1700. A real person who knows the courses will pick up.
About ISInc
Who is ISInc?
ISInc is an instructor-led IT training company based in Roseville, California. We’ve been training professionals in the Sacramento region and beyond since 1982, which makes us one of the longest-running technology training providers in Northern California.
What do you teach?
We offer more than 460 courses across five main areas:
- Desktop and end-user software: Microsoft Excel, Word, PowerPoint, Outlook, Access, Teams, Power BI and more, from beginner to advanced
- Developer topics: programming, databases and web development
- Network administration and IT infrastructure: including CompTIA certification prep such as A+ and Security+
- Project management: courses that support PMP and related credentials
- Business analysis: requirements, process and analysis skills
We run roughly 500 scheduled classes a year, so there’s usually a date that fits your calendar.
Who takes your classes?
Our students include state and local government employees, private-sector staff, IT professionals growing their skills, and people preparing for a certification exam. Many organizations send us their teams year after year.
How Our Classes Work
Are your classes taught by a live instructor?
Yes. Every class is led by a live, experienced instructor. You can ask questions, get help when you’re stuck, and hear how the material applies to real work. This isn’t a recorded video you watch alone.
Can I attend in person or online?
Both. Our public classes are generally live-online, but we can also provide training at your location.in the room.
Are the classes hands-on?
Very. Each student gets their own lab machine running the software for the class. Our lab environment runs in a web browser, so online students don’t have to install anything. Instructors can also view your lab screen to help you through an exercise, just as they would if they were standing next to you.
What does a typical class day look like?
Most classes run a full business day. The instructor explains a concept, demonstrates it, and then you practice it yourself in the lab. That cycle repeats throughout the day, so you leave having actually done the work, not just watched it.
Do I get course materials?
Yes. Students receive course materials to follow along in class and to use as a reference afterward.
Picking the Right Course
How do I know which level to take?
Start with what you already do day to day. If you can build a basic spreadsheet but freeze at PivotTables, an intermediate Excel class is probably right. Each course page lists its prerequisites, and our course guides walk through the options for popular topics like Excel. Still unsure? Call us and we’ll help you pick, so you don’t sit through material you already know or get lost in a class that’s too advanced. Browse our course guides to help you decide here: Guides
Do you offer certification prep?
Yes. We teach courses that prepare you for industry certifications, including CompTIA (such as A+ and Security+), Microsoft, Red Hat, and ITIL. Our instructors know the exam objectives and teach to the skills behind them, not just the test.
What if I need to miss a day or want a refresher?
Talk to us. Plans change, and we’ll work with you to find a way to make up missed material.
Training for Teams and Agencies
Can you train my whole team at once?
Yes. Private classes are a big part of what we do. We can run any course just for your group, live online or at our Roseville center, on dates that work for your team. We can also tailor the content to the tools and tasks your people actually use.
Do you work with government agencies?
Yes, for decades. ISInc holds a GSA schedule and a CMAS contract, which makes purchasing straightforward for federal, state and local agencies. We’re also a certified California Small Business and Micro-Business, which can help agencies meet their small business participation goals.
Can you help us plan training for a larger group or a whole department?
Yes. Tell us who needs training and what they need to be able to do, and we’ll recommend a set of courses and a schedule that fits your budget.
Getting Started
How do I sign up?
Find your course at isinc.com, pick a date, and register online, or call us and we’ll handle it for you. Agencies and companies paying by purchase order are welcome.
How do I reach you?
- Phone: 916-920-1700
- Address: 3017 Douglas Blvd., Suite 300, Roseville, CA 95661
- Web: isinc.com
Whether you need one seat in an Excel class or a training plan for an entire department, we’d love to help.
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