Microsoft Outlook Level 1 OUT-01

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the referred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft Outlook to handle the messages and meeting invitations sent among employees.

In this one-day, instructor-led course, you will use Outlook to send, receive, and manage email messages, manage your contact information, create and notes for yourself, and customize the Outlook interface to suite your working style.

Features and functions in Office 365 and Office 2019 / 2016 are nearly identical. For this reason, users for all three versions (365, 2019 and 2016) attend the same class. The instructor will explain the few visual differences in the versions to you; just let the instructor know what version you are using.

Students should be familiar with using personal computers and have used a mouse and keyboard. You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. Specifically, you should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders.