IT Help Desk Concierge Best Practices Workshop

Course Number: ISI-1521

• Category: Soft Skills Courses
• Outline: IT Help Desk Concierge Best Practices Workshop PDF
• Prerequisites
• List Price

Description

This three-day, instructor-led course will provide you with the knowledge to improve your service management and support capabilities. This course is appropriate for technical support professionals who provide in-person support to internal employees, remote workers or external customers and require skills specific to this form of customer contact

Prerequisites

Help Desk Experience is helpful

List Price

$1895.00