Course Number: SSK-2

Learn to develop actions when facing difficult conversations.

Description

This course provides a framework and techniques to help develop actions when facing difficult conversations. Students will gain confidence in their ability to constructively address stressful situations. They will also assess their own conflict management styles and learn tools and techniques to reframe discussions to yield more productive outcomes.

This course has been approved for 7 PDUs | 7 CDUs

Course Objectives
Understand conflict and the sources of difficult conversations.
Identify what each of us brings to difficult interactions with others.
Consider what we can and cannot control in when faced with a difficult conversation.

Take an assessment to identify personal tendencies when managing conflict and learn how to expand approaches to resolving conflict successfully.
Use a framework for engaging in difficult conversations that results in better outcomes for all.

Who Should Attend?
Anyone who is ever faced with conflict and related difficult conversations.

List Price

$795.00

Upcoming Classes

Available classes for Navigating Difficult Conversations
Start Date End Date Class Status Days Location Start Time
06/11/2026 06/11/2026 Seats Available one day class Live Online 6:00am Enroll
08/06/2026 08/06/2026 Seats Available one day class Live Online 6:00am Enroll
10/01/2026 10/01/2026 Seats Available one day class Live Online 6:00am Enroll
12/03/2026 12/03/2026 Seats Available one day class Live Online 6:00am Enroll
All class times are Pacific Time Zone.