Microsoft Dynamics 365 Customer Service

The following is a list of available Microsoft Dynamics 365 Customer Service classes at ISInc. If you do not see the course you are interested in, please contact us. We can setup dedicated, online and onsite classes too! Minimum students required: 4, Maximum students: 15


Course Number: MB-230

Description

This course is designed for functional consultants working with Dynamics 365 Customer Service, or functional consultants who work with other Dynamics 365 apps who want to expand their knowledge of Customer Service.

A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.

Prerequisites

This course is designed for functional consultants working with Dynamics 365 Customer Service, or functional consultants who work with other Dynamics 365 apps who want to expand their knowledge of Customer Service.

List Price

$2095.00

Upcoming Classes

Available classes for Microsoft Dynamics 365 Customer Service
Start Date End Date Class Status Days Location
03/06/2023 03/08/2023 Seats Available Consecutive days Live Online Enroll
03/06/2023 03/08/2023 Seats Available Consecutive days Sacramento CA Enroll