Accountability in the Workplace ISI-1552

Module 1Getting Started

• Housekeeping Items
• The Parking Lot
• Workshop objectives

Module 2What is Accountability?

• Defining Accountability
• Personal Accountability
• Being Held Accountable
• Accountability vs. Blame
• Understanding the Importance

Module 3Creating an Accountable Workplace

• Modeling Accountability
• Valuing Accountability
• The Front-Loading Benefits
• Teamwork
• The Accountability Cycle

Module 4The C's of Accountability

• Clarification
• Common Purpose
• Communication
• Collaboration
• Consequences

Module 5Building Ownership

• Ownership vs Accountability
• The Ownership Mentality
• Why Does it Matter
• The Weight of Micromanaging
• Sharing Your Vision

Module 6Accountability in Leadership

• What is Leadership?
• The Role of the Organization
• The Role of the Manager
• The Role of the Employee
• Strengthening Leadership Accountability

Module 7The Power of Goal-Setting

• Setting SMART Goals
• Who's Accountable
• Indentifying Your "Why"
• Goal Lengths
• Remaining Loyal to Your Goals

Module 8Feedback as a Tool

• Choosing Positivity
• Considering the Time Frame
• Giving Feedback
• Receiving Feedback
• Creating an Action Plan

Module 9Effective Delegation

• What is Delegation
• How to Delegate
• When to Delegate
• Whom Should You Delegate
• Dismissing Delegation

Module 10Barriers to Accountability

• Closed Communication
• Failure to Meet Expectations
• Lack of Self-Confidence
• Lacking Alignment
• Overcoming Obstacles

Module 11The Benefits of Accountability

• Improving Performance
• Building Trust and Integrity
• Employee Engagement
• Workplace Satisfaction
• Dedication to Your Role

Module 12Wrapping Up

• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations