Office 365 Administration and Troubleshooting

The following is a list of available Office 365 Administration and Troubleshooting classes at ISInc. If you do not see the course you are interested in, please contact us. We can setup dedicated, online and onsite classes too! Minimum students required: 4, Maximum students: 15

The selected course is not currently active. Please contact an ISInc representative if you are interested in more information about this course.

Course Number: 10997A


This is a three-day Instructor Led Training (ILT) course that targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business. It also covers security and compliance features of Office 365.


This course requires that you meet the following prerequisites:

-A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or newer.
-A minimum of one year of experience working with Active Directory Domain Services (AD DS).
-A minimum of one year of experience working with name resolution, including DNS.
-Experience working with certificates, including public key infrastructure (PKI) certificates.
-Experience working with Windows PowerShell.
-Experience working with Exchange Server 2013 or newer, Lync 2013 Server or Skype for Business 2015 Server, and SharePoint Server 2013 or newer is beneficial but not required.

An understanding of the following concepts as they relate to Office 365:

-Understanding of Microsoft cloud services.
-Understanding of the Office 365 platform.

List Price