The following is a list of available Microsoft Certified: Dynamics 365 Fundamentals (CRM) classes at ISInc. If you do not see the course you are interested in, please contact us. We can setup dedicated, online and onsite classes too! Minimum students required: 4, Maximum students: 15
Do you want to learn more about Dynamics 365? This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, the core capabilities of customer engagement apps as well as with each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service and Dynamics 365 Field Service. This course will include lecture as well as hands-on-labs.
The Microsoft Dynamics 365 Fundamentals (CRM) course is targeted to those looking to familiarize themselves with and gain a broad exposure to the marketing, sales, customer service, and field service capabilities of Dynamics 365.
This audience wants to explore the features and capabilities of Microsoft Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, and Dynamics 365 Field Service.
People in various roles and stages in their careers can benefit from this fundamentals course. The course is designed for IT professionals, business stakeholders, entrepreneurs, students, and people starting or changing careers who want to be exposed to the marketing, sales, customer service, and field service capabilities of Dynamics 365.
There are no prerequisites for this course.
$695.00
| Start Date | End Date | Class Status | Days | Location | Start Time | |
|---|---|---|---|---|---|---|
| 06/20/2024 | 06/20/2024 | Seats Available | one day class | Live Online | 6:00am | Enroll |
Serving the business community since 1982, ISInc provides in depth, hands-on training on a wide variety of topics
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Tel: 800-877-1707
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