The following is a list of available System Center 2012 Service Manager classes at ISInc. If you do not see the course you are interested in, please contact us. We can setup dedicated, online and onsite classes too! Minimum students required: 4, Maximum students: 15
This five-day course teaches students how to design, deploy and maintain Service Manager 2012 within their organizations. Students are introduced to the various System Center 2012 products and will learn how Service Manager 2012 is designed and deployed within the System Center suite. In addition, students will learn how to customize the end user experience and automate service request responses, as well as learn best practices for using Service Manager 2012. This course incorporates hands-on learning opportunities so students can practice applying business solutions to real-world scenarios. After completion, students will have the skills necessary to manage Service Manager 2012 for maximum business benefit.
?Windows Server 2008 R2 operating system.
?Active Directory Domain Services (AD DS).
?PowerShell and SQL Server Reporting Services.
?Service Manager (helpful but not required).
?Administration of other System Center 2012 products (helpful but not required).
?Information Technology Infrastructure Library (ITIL) or Microsoft Operations Framework (MOF) (helpful but not required).
$3395.00
Serving the business community since 1982, ISInc provides in depth, hands-on training on a wide variety of topics
2554 Millcreek Drive
Sacramento CA 95833
Tel: 800-877-1707
Email: [email protected]