The following is a list of available ITIL Foundation 2011 Edition classes at ISInc. If you do not see the course you are interested in, please contact us. We can setup dedicated, online and onsite classes too!
This course covers the latest version of core ITIL best practices presented from a lifecycle perspec
The ITIL Foundation 2011 Edition course is the latest version of the entry level certification course for IT Service Management Best Practices training in ITIL. The ITIL Foundation v3 exam was retired January 31, 2012.
This course covers the latest version of core ITIL best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM) based on ITIL 2011 Edition. ITIL 2011 Edition is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency.
This course is delivered using an exciting case study designed to further enhance and cement the candidates understanding of ITIL 2011 Edition. Students who have attended this course are suitably prepared to successfully take the associated ITIL 2011 Edition certification test which is a requirement for attending any of the further learning courses available in this track
Participants will learn the principles and core elements of the service lifecycle approach to IT Service Management according to ITIL 2011 Edition. An interactive approach is used combining lecture, discussion and case study experience to prepare participants for the ITIL 2011 Edition certification exam as well as providing valuable practical knowledge that can be rapidly applied in the workplace. The integrated case study deepens the participant's appreciation of how ITIL best practices can be applied in order to improve IT performance
Experience and knowledge of IT computing environments are useful, but not essential.
$1195.00
| Start Date | End Date | Class Status | Days | Location | |
|---|---|---|---|---|---|
| 06/11/2012 | 06/13/2012 | Seats Available | Consecutive days | Sacramento CA | Enroll |
| 08/06/2012 | 08/08/2012 | Seats Available | Consecutive days | Sacramento CA | Enroll |
| 10/08/2012 | 10/10/2012 | Seats Available | Consecutive days | Sacramento CA | Enroll |
| 12/10/2012 | 12/12/2012 | Seats Available | Consecutive days | Sacramento CA | Enroll |
Serving the business community since 1982, ISInc provides in depth, hands-on training on a wide variety of topics
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Sacramento CA 95833
Tel: 800-877-1707
Email: sales@isinc.com