Fundamentals of Customer Service

The following is a list of available Fundamentals of Customer Service classes at ISInc. If you do not see the course you are interested in, please contact us. We can setup dedicated, online and onsite classes too!


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Course Number: ISI-1235

Description

Fundamentals of Customer Service provides an overview of the basics of customer service. It provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.

Prerequisites

Basic understanding of Microsoft Office Word.

List Price

$295.00