Software Support & Troubleshooting (A+)

The following is a list of available Software Support & Troubleshooting (A+) classes at ISInc. If you do not see the course you are interested in, please contact us. We can setup dedicated, online and onsite classes too!

Course Number: APLUS02

Install, maintain and troubleshoot Windows operating systems

Description

This five-day hands-on, instructor-led course provides students with the knowledge and skills necessary to install, maintain and troubleshoot the Windows operating systems. This course is targeted to individuals with basic end-user skills using Windows-based personal computers.
This is the course you should take if your job responsibilities include the support of computers running the Windows Windows 2000, 2003 and Windows XP operating systems.

This course can benefit you in two ways. Whether you just want to learn how to work with computer operating systems or if you want to prepare for the CompTIA A+ exams, this course will provide you with the information you need. This course also helps you build up the skills needed to perform personal computer technician duties with confidence.

Prerequisites

To ensure your success in this course, we recommend that you know how to complete the following tasks:
Start up and shut down the computer.
Log on to a computer or computer network.
Run applications.
Move, copy, delete, and rename files in Windows Explorer.
Browse and search for information on the Internet.
Send and receive email.
Basic knowledge of computing concepts, including:
The difference between hardware and software.

You can obtain this level of skills and knowledge by taking any of the following courses:
Course WIN2K01, Windows 2000 Introduction
Course WIN2K02, Windows 2000 Advanced
Course WINXP01, Windows 2002 (XP) Introduction
Although it is not a requirement, it is strongly recommended that you take Course No. APLUS01, Hardware Repair and Troubleshooting (A+), or have equivalent knowledge and experience.

List Price

$1800.00

Upcoming Classes

Available classes for Software Support & Troubleshooting (A+)
Start Date End Date Class Status Days Location
02/09/2009 02/13/2009 Seats Available Consecutive days Sacramento CA Enroll
03/09/2009 03/13/2009 Seats Available Consecutive days Sacramento CA Enroll
04/06/2009 04/10/2009 Seats Available Consecutive days Sacramento CA Enroll
05/04/2009 05/08/2009 Seats Available Consecutive days Sacramento CA Enroll
06/08/2009 06/12/2009 Seats Available Consecutive days Sacramento CA Enroll
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