ITIL v3 Foundation for ITSM

The following is a list of available ITIL v3 Foundation for ITSM classes at ISInc. If you do not see the course you are interested in, please contact us. We can setup dedicated, online and onsite classes too!

Course Number: ISI-1097

Learn the fundamentals of IT Service Management (ITSM).

Description

This hands on, instructor led, ITSM Version 3 Foundation certification training course introduces the student to the fundamentals of IT Service Management as described in version 3 of the IT Infrastructure Library. Accredited by ISEB, the course helps students prepare for the certification exam along with acquiring valuable insights from instructors who have actually managed IT operations and ITSM programs.
Delivered over three days the course features lectures, discussion, team exercises and quizzes. It culminates with an optional, one-hour certification examination.
This course is appropriate for all IT staff, system and network administrators, managers and executives who are responsible for the delivery of IT services in an organization.

Prerequisites

Experience and knowledge of IT computing environments are useful, but not essential.

List Price

$1695.00

Upcoming Classes

Available classes for ITIL v3 Foundation for ITSM
Start Date End Date Class Status Days Location
01/12/2009 01/14/2009 Seats Available Consecutive days Sacramento CA Enroll
03/02/2009 03/04/2009 Seats Available Consecutive days Sacramento CA Enroll
04/20/2009 04/22/2009 Seats Available Consecutive days Sacramento CA Enroll
06/01/2009 06/03/2009 Seats Available Consecutive days Sacramento CA Enroll
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