ITIL v3 Foundation

The following is a list of available ITIL v3 Foundation classes at ISInc. If you do not see the course you are interested in, please contact us. We can setup dedicated, online and onsite classes too!


Course Number: ISI-1097

Learn the fundamentals of IT Service Management (ITSM).

Description

This hands on, instructor led, ITSM Version 3 Foundation certification training course introduces the student to the fundamentals of IT Service Management as described in version 3 of the IT Infrastructure Library. Accredited by ISEB, the course helps students prepare for the certification exam along with acquiring valuable insights from instructors who have actually managed IT operations and ITSM programs.
Delivered over three days the course features lectures, discussion, team exercises and quizzes. It culminates with an optional, one-hour certification examination (price not included).
This course is appropriate for all IT staff, system and network administrators, managers and executives who are responsible for the delivery of IT services in an organization.

Prerequisites

Experience and knowledge of IT computing environments are useful, but not essential.

List Price

$895.00

Upcoming Classes

Available classes for ITIL v3 Foundation
Start Date End Date Class Status Days Location
02/29/2012 03/02/2012 Seats Available Consecutive days Sacramento CA Enroll
05/09/2012 05/11/2012 Seats Available Consecutive days Sacramento CA Enroll